Privacy Policy

Overview

Matthew Tracy Mortgage, operated by Matthew Tracy, Loan Originator (NMLS #2297907) with Town & Country Mortgage Services (NMLS #221739), is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit MatttracyMortgage.com, how we use it, and your rights regarding that information.

By using this website or submitting a contact form, you agree to the practices described in this policy. If you have questions at any time, please contact us directly using the information at the bottom of this page.

Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit the site.

Information you provide directly may include:

• Your first and last name
• Your phone number
• Your email address
• The type of mortgage product you're interested in
• Your preferred contact method
• Any additional details you include in a message or inquiry form

Information collected automatically when you visit our website may include:

• Your IP address and general geographic location
• Browser type and device information
• Pages visited and time spent on the site
• Referring website (how you found us)

This automatic information is collected through standard web server logs and may be collected by third-party services described below. We do not use this data to personally identify you.

How We Use Your Information

Information you submit through our contact or inquiry forms is used solely to:

• Respond to your mortgage inquiry or question
• Provide a rate quote or pre-approval consultation
• Follow up on a submitted loan application
• Send you updates about mortgage programs, rates, or resources if you have subscribed to receive them

We will never use your information to send unsolicited marketing unrelated to mortgage services, and we will never sell, rent, or share your personal information with third parties for their own marketing purposes.

Third-Party Services

This website uses a small number of trusted third-party services to operate. Each has its own privacy policy governing how they handle data:

• Formspree — Our contact forms are processed by Formspree, Inc. When you submit a form, your submission is transmitted through Formspree's servers and delivered to our email inbox. Formspree does not use your data for marketing purposes. Formspree Privacy Policy →
• Trustindex / Google Reviews — Our website displays a Google Reviews widget provided by Trustindex. This widget may load content from Google's servers and is subject to Google's privacy practices. Google Privacy Policy →
• Google Fonts — We use Google Fonts to display typography on this site. Your browser may make a request to Google's servers to load these fonts. Google Privacy Policy →
• Facebook — This site links to our Facebook business page. If you visit Facebook or send us a message through Facebook, your data is subject to Meta's privacy practices. Meta Privacy Policy →

We do not currently use advertising tracking pixels, remarketing tags, or analytics platforms such as Google Analytics. If this changes, this policy will be updated.

Loan Applications

If you click "Start Application" on this website, you will be directed to a secure third-party loan origination platform operated by Town & Country Mortgage Services. Any personal or financial information you submit through that application is governed by Town & Country Mortgage Services' privacy policy and applicable federal regulations, including the Gramm-Leach-Bliley Act (GLBA), which requires financial institutions to explain their information-sharing practices. You will receive a formal Privacy Notice as part of the loan application process.

Cookies

This website does not use first-party tracking cookies. Third-party services embedded on this site (such as Trustindex and Google Fonts) may set cookies in your browser as part of their normal operation. You can control or disable cookies through your browser settings, though doing so may affect some site functionality.

Data Security

We take reasonable precautions to protect the information you share with us. Our website is served over HTTPS (encrypted connection), and form submissions are transmitted securely through Formspree. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security of data transmitted to or from this site.

Your Rights

You have the right to:

• Request access to the personal information we have about you
• Request correction of any inaccurate information
• Request deletion of your personal information from our records
• Opt out of any communications from us at any time

To exercise any of these rights, simply contact us at the email or phone number below. We will respond within a reasonable timeframe.

Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through this site, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please reach out directly: