27 years protecting his community. Now dedicated to helping fellow heroes — and every client — find their way home.
I'm Matthew Tracy — a firefighter with 27 years of service in the northwest suburbs of Chicago, and a licensed Mortgage Loan Originator with Town & Country Mortgage Services. My mortgage career isn't a second chapter — it's something I do alongside my life in the fire service, because I believe in showing up for my community in every way I can.
My path into mortgages grew naturally from a deep passion for helping people. Whether I'm responding to an emergency call or walking a first-time buyer through the loan process, the mission is the same: be there when it matters most, guide people through something complex, and make sure they come out the other side in a better place.
I'm proud to serve all of Illinois and Wisconsin, with a special dedication to the people who make our communities run — firefighters, EMS, law enforcement, teachers, healthcare workers, and military families. As a Homes for Heroes affiliate, I can offer these heroes free appraisals and meaningful savings on their home purchase. This one is personal to me.
I've spent my entire life in the northwest suburbs of Chicago — it's home in the truest sense of the word. My wife, a former nurse, is now the heart of our household, raising our four children with the same dedication and care she brought to her patients. Family is everything to me, and everything I do professionally is rooted in the values I hold at home: honesty, commitment, and showing up.
Giving back is simply how I'm wired. Over the years, I've volunteered on fire departments, served with the Boy Scouts, presided over a local ham radio club for seven years, and spent 19 years as an IHSA-certified baseball, softball, and football official — a role I continue to this day. Whether it's donating time, supplies, or expertise, being an active part of my community isn't something I schedule. It's who I am.
When I joined the mortgage industry, I brought with me the same instincts that make a good firefighter: stay calm, communicate clearly, and never leave someone behind. My clients aren't just files — they're families with real goals, real concerns, and real deadlines. I take that seriously.
I work with multiple lenders so I can shop on your behalf and find the right loan for your situation — not just what's convenient. I'll walk you through every step, answer every question honestly, and make sure you never feel lost in the process. That's the promise I make to every client.
As a firefighter and proud Homes for Heroes affiliate, this program is deeply personal to me. I know firsthand what it means to serve — and I know the financial sacrifices that often come with it. That's why I'm committed to making homeownership more affordable for the people who give so much to their communities.
If you're a hero, you've earned real, tangible savings on your home purchase. Through the Homes for Heroes program, I offer a free appraisal and additional cost savings to qualifying heroes — because a discount on a mortgage application form isn't enough.
I'll tell you what you need to hear, not just what you want to hear. No pressure, no gimmicks — just clear information to help you make the best decision for your family.
You get my direct number. When you call, I answer. When you have a question, I respond. You'll never be bounced around a call center trying to reach your loan officer.
I'm not limited to one bank's products. I work with a network of lenders and shop on your behalf to find the best rate and terms for your specific situation.
I know your time matters. I work to keep the process moving efficiently, with real-time updates so you always know exactly where your loan stands.
Apply online, upload documents from your phone, and close virtually. The process works around your life — not the other way around.
Whether I'm on shift, on the field, or at a closing table, service to others is the thread that runs through everything I do. Your homeownership matters to me personally.